We are looking for a Director of Professional Services to lead the global solution delivery organization at Securiti.ai. If you are excited about helping customers deploy new technologies and align these technologies to their business needs in the areas of data controls, data governance and privacy, we would love to talk with you.
Securiti has been widely recognized as an industry innovator, being named “Most Innovative Startup” at RSA Conference, Leader in the Forrester Wave Privacy Management Software, and winner of the IAPP Innovation Award. The company is being built by proven serial entrepreneurs and executives who have successfully built and scaled high growth global companies before. If you aspire to work on cutting edge technologies and frameworks, side by side with some of the smartest technologists, this may be a unique place for you.
As our Director of Professional Services, you will be responsible ensuring the successful adoption of Securiti platform in some of the world’s biggest companies to solve strategic needs in the areas of privacy, data controls and data governance
Key Responsibilities
Building, training and managing a global delivery team
Working cross-functionally with sales over the course of an engagement to ensure that customers are realizing the full value of the Securiti platform
Creating repeatable processes and customer facing deliverables that can be leveraged over the full lifecycle of a customer engagement that specifically tie to customer value
Defining and implementing a set of project metrics around both project profitability and customer value realization
Working cross-functionality with the product team to identify and prioritize product enhancements that arise over the course of an implementation as well enhancements which could improve the operational manageability of the Securiti platform
Working cross-functionally with the Sales and Renewals teams to document key business metrics, new uses cases, and post-deployment checkpoints that would be critical for maximizing renewal opportunities
Experience and Skills
Minimum of a Bachelor’s Degree in a technical field with 7+ years of work experience as a leader of a professional services delivery organization
In-depth understanding of technical support processes, playbooks and metrics.
Hands-on experience with people management, project management and budgeting. Demonstrated success with hiring and developing technical support organizations.
Executive presence with excellent communication and leadership skills, and a proven track-record of collaborative success with customers, vendors, staff and internal business partners.
Ability to work cross-functionally with sales, product engineering and support.
Up to 20% travel (domestic and international).
About Us
Securiti is an innovation leader in Autonomous Data Intelligence, Governance, Privacy and Protection. The exponential growth of data brings massive new opportunities, but also brings increasingly perilous security, compliance, and privacy risks. At Securiti, our mission is to enable organizations to safely harness the incredible power of data and the cloud by controlling the complex security, compliance, and privacy risks. With a foundation in AI-powered sensitive data intelligence and a team that was responsible for developing and deploying the market leading CASB & DLP technology, we are able to create a platform from the ground up that leverages robotic automation and workflows to solve complex privacy, data, and security business challenges, including simplified compliance with GDPR, CCPA, LGPD and other regulations. Granular insights into structured and unstructured data enable organizations to collaborate, monitor risk, control access and protect sensitive data at petabyte scale in minutes. Ease of use, quick to deploy and customizable are all reasons why companies select Securiti versus stitching multiple vendors together to address their challenges.